01Fun & fitness
Swim, play, build confidence
For water lovers, busy bodies and cautious first-timers. Every new dog begins with a private orientation.
- Orientation swims
- Recreational swims
- Learn-to-swim support
Indoor Dog Pool& Wellness CentreBook & Pay OnlineWarm water. Expert hands. A swim that fits your dog.
Feel better.
Move stronger.
Have a splash.
Swim and wellness options for first-timers, joyful water dogs, seniors, and dogs rebuilding after injury or surgery.
85°year-round water
14′ × 28′purpose-built pool
1–4dogs, by swim option
Renovation concept: A welcoming poolside space where you can cheer on, play with, and connect with your dog.One clear booking path
Choose the right booking path.
Start in Jane to explore regular services and the appointment times released for online booking. Returning dogs approved for independent swimming can choose the appropriate service for their dog count and support needs. New swimmers begin with orientation; therapeutic visits begin with an assessment.
01 Choose your service and an available time in Jane02 Review the price and checkout instructions before confirming03 Request a preferred time if no suitable slot is shown
Only times released in Jane can be self-booked. The request form accepts one or two dogs; for three or four dogs, email info@indoordogpool.ca so the team can check suitability, service, price and availability. A request does not reserve a time or take payment; wait for the centre’s confirmation.
Ready when you are
Choose your swim. Find your time.
The returning-swim shortcuts below are for one dog approved for independent swimming. For multiple dogs, ask the team to confirm the right service, or explore the services listed in Jane. Availability depends on the service and the coverage released for booking.
Book & Pay Online in JaneBooking trouble, multiple dogs or an uncertain payment? Ask IDPAWCHave prepaid visits? If checkout asks you to pay again, stop and email info@indoordogpool.ca so the team can check your credit first. First visits, specialist services and screening questions are staff-assisted.
Jane availability can change. Prefer email? Write to info@indoordogpool.ca.2026 winner · Pickering, Ontario
Canadian Choice
Award winner
Pet Healthcare Services
Thank you to the dogs and people who make our pool community special.
Book & Pay OnlineSee our official 2026 winner listing ↗
View original badge at full size ↗Selected Google review excerpts
What our clients are saying
★★★★★
“It’s the best thing I’ve done for my dogs probably ever. Highly recommend.”
★★★★★
“Everyone is friendly and knowledgeable. They make my dog (and me) feel comfortable, and are careful with her injury.”
★★★★★
“They were so gentle and sweet! Missy is a little timid so that was so helpful!”
Start here
What does your dog need today?
Choose a path. We’ll guide you to the right first appointment—no guessing.
Exercise & playRecreational swims
Indoor activity for confident, eligible swimmers, with staff supervising from the deck. New dogs begin with orientation.
Explore appointments ↗Comfortable companySwim with familiar dogsAsk about swimming with household dogs or familiar dog friends. The team checks suitability and group size before arranging a shared visit.
Ask about a shared swim ↗Hands-on careExtra support when neededGuided recreation, senior support and therapist-guided hydrotherapy, with an appropriate assessment. We’ll help you find the appropriate service.
Find the right support ↗Stay in the loop
Help us build more support for your dog.
We’re exploring insurance and sponsorship options and want to understand what would help your family. Your interests help us discuss practical support with potential partners so we can work toward better access to support for our clients. We’re also looking for licensed veterinarians interested in integrative care and appropriate non-invasive options for comfort, mobility and quality of life.
People + dogs
Calm people. Happy dogs. Care with a point of view.
Our pool team supports dogs through real centre sessions, with the swim option and level of support chosen to suit each dog.
Meet our team in training
New team members learn alongside the experienced pool team, building practical skills through supervised sessions.
Ongoing staff training is part of our investment in thoughtful, consistent care for your dog.
Care that meets them where they are
One pool.
Four ways forward.
Fun and therapy belong under the same roof. The difference is the goal, the pace and the hands guiding the session.
02Recovery & mobility
Move with less impact
Thoughtful, guided care for dogs rebuilding strength, managing mobility changes or returning after surgery.
- Therapy assessment
- Canine hydrotherapy
- Massage & chiropractic
- Class-B laser
03Senior & comfort care
Gentle support, their pace
Warm water and one-to-one attention for older dogs, palliative visits and meaningful last swims.
- Senior swims
- Low-impact conditioning
- Palliative sessions
- Hospice sessions
04Shop & fittings
Mobility gear that fits
Hands-on fitting help from a team that understands how body shape, condition and movement change what works.
- Life jackets
- Help ’Em Up harnesses
- Walkin’ Wheels
- FitPAWS & drying coats
Red-light therapyComfort + wellness
Red-light
therapy.
A quiet, comfortable light-therapy option that can be part of an individualized wellness routine at IDPAWC.
Designed for a calm visit
- A low-stimulation, comfortable moment in a familiar centre setting.
- Individual timing and positioning shaped around the dog and the visit.
- A simple wellness option that can be discussed alongside pool time and other centre services.
Ask about red-light therapy. The team can help you decide how it fits alongside your dog’s pool or wellness visit.
Red-light therapy at IDPAWCYour dogthe right support
Your first visit
New place. Clear plan. No pressure.
Every dog begins with a gentle introduction—because confidence and safety are built, not assumed.
Download your first-visit forms
Therapy and senior dogs need the veterinary form completed and signed by their veterinarian. Recreational dogs need vaccination proof. All dogs need a waiver. View form instructions and Word options. Downloading a form does not submit it.
- 01
Choose your path
New recreational swimmers start with orientation. Dogs needing therapeutic care start with an assessment.
- 02
Tell us about your dog
Share their goals, health history, comfort level and any veterinary guidance before you arrive.
- 03
Meet the pool safely
We introduce the space, life jacket, ramps and house routine at your dog’s pace.
- 04
Leave with a next step
You’ll know which session, frequency or at-home support makes sense from here.
Before pool time: no food for 2–3 hours, a fully toileted dog, and any requested veterinary information. Waiver + veterinary form. Check pet-insurance requirements.
Warm water. Happy dogs.
Winter Warm-Up Specials
Make room for a little more swim time.
First recreational visit
First swim
$49 + HST
30 minutes · one dog · with a team member
A first-visit introduction to the pool. This offer is for recreational swimming, not a therapy assessment.
Book a first swim →Returning, approved swimmers
Independent swim
$51.50 + HST / visit
20 minutes · one dog · single visit
For dogs approved for independent swimming, with staff supervising from the deck. The second dog is $15 + HST extra for this 20-minute independent service.
Choose an independent swim →Keep the swims coming
Independent five-visit pass
$49 + HST / visit
Five 20-minute visits · one eligible dog
$245 + HST for the pass. Use within two months. Save $12.50 before HST compared with five single visits at $51.50 each.
Explore five-visit passes →Need support in the water?
Guided recreational swim: $67 + HST. 20 minutes for one dog, with one staff member in the water.
Hydrotherapy follow-up: $72.50 + HST. 20 minutes with one therapist, after a completed initial therapy assessment and veterinary clearance.
These are separate service prices, not additional therapist fees on top of an independent swim.
All prices shown are before HST. Choose the service for the number of dogs attending in Jane. Existing confirmed appointments, prepaid visits and valid credits keep their agreed terms. If checkout asks you to pay again for a covered visit, pause and email info@indoordogpool.ca.
Same-day bookings may be available. Check live appointment times in Jane. Cancellation and change notice is separate from how soon you can book a new visit.
Find your swim timeOur renovation vision
A welcoming space for dogs and their people.
These concepts explore a brighter, more open poolside space, with clearer views of your dog and more organized equipment. They show ideas for future improvements, not work that is already complete.
Renovation concept · 01Clear-panel surrounds are shown as one way to help you follow your dog’s session and stay connected from the deck.
Renovation concept · 02The concept keeps the pool ramp visible and brings equipment together in a more organized space.
Easy to care for
Explore surfaces suited to a pool environment and everyday cleaning.
Bright without glare
Explore comfortable lighting that helps people see their dogs clearly.
Everything has a home
Plan organized equipment storage and clearer space around the pool.
Proposed renovation concepts—not photographs of the current facility. Plans still need professional review. Final design, timing and scope are not confirmed.
Animated lesson guide
Meet Scout“Why did I stop at the ramp?”
Because hesitation is information. A good introduction listens before it asks.
Scout’s Splash Notes
Learn your dog.
Help them thrive.
Explore the topics we are developing to help you prepare for pool time and understand your dog. Register your interest for updates when new lessons are ready.
01Behaviour & psychology
Read the dog in front of you
Body language, arousal, stress signals and the small choices that help a dog feel safe enough to learn.
02Health & movement
Build a body for real life
Age-appropriate movement, recovery, fatigue and conditioning foundations—without turning general education into a diagnosis.
03Relationship & sport
Become a better team
How routines, attention, environment and human emotion can shape communication, confidence and performance.
04Pool-smart basics
Make water make sense
Pool preparation, flotation, safe entries, rest, after-swim care and what a thoughtful first session looks like.
Education, not diagnosis. Holistic topics will be evidence-aware and professionally reviewed. “Frequencies” will be translated into observable ideas such as arousal, stress cues, routines, social learning and human–dog co-regulation.
Raise a paw for the AcademyMembership options
A healthy rhythm.
Thoughtfully limited.
These membership ideas are under development. Visit counts, booking windows, benefits and availability are not confirmed. Register your interest for updates.
Get membership updates →
Weekday Ripple
A lighter, lower-cost rhythmDesigned around two off-peak recreational swims each month, useful education and simple rebooking.
Concept preview · availability to be confirmedSwim Strong
A consistent weekly habitA four-visit rhythm with priority windows, progress touchpoints and value across selected shop items.
Concept preview · availability to be confirmedMobility Care Plans
Individual plans, not unlimited useAssessment-led packages for dogs whose cadence should follow professional guidance rather than a generic membership.
Concept preview · availability to be confirmedWe are exploring options for quieter times. Therapy remains assessment-led; these concepts do not include unlimited visits.
The specialist shop
Swim and mobility gear, with help choosing.
Ask the team about suitable gear and fitting help for your dog. Availability and ordering arrangements need to be confirmed with the centre.
Browse products & fitting optionsSwim ready
Life jackets, pool leads, waterproof gear, toys and drying coats—selected around the real visit.
Curated selectionMove better
Ask about harnesses, wheels and conditioning tools, with help finding the right fit.
Curated selectionPoolside people
Register your interest in future poolside clothing, wet bags and towels. Products and availability are not confirmed.
Curated selectionFuture pool projects
Tell us if you would be interested in future pool-planning resources. This is an interest list, not a design or installation service.
Pool-planning referralsProducts are available in store. Online ordering available soon. Browse the catalogue and ask the team about current prices, sizes and fitting. The website does not take product orders or payments.
The next chapter · coming soon
K-9 CHALLENGE
More than a swim.
A story worth following.
We’re building a place for dogs and their people to play, learn and celebrate progress together. Recreational swimming, thoughtful tracking and a supportive community are at the heart of the plan.
YOUR DOG’S JOURNEYFeature preview · in development
Starting pointCheck inCelebrate
↔Measurements◉Weight check-ins▷Video review
A clearer picture over time—with owner opt-in and private progress records planned from the start.
Measure the moments that matter
Weight and measurement check-ins, a digital progress record and meaningful milestones—planned around each dog, not a one-size-fits-all score.
See progress in motion
Optional private video, video analysis and digital summaries to help owners and the team look back at movement, skills and confidence.
Learn. Play. Find a purpose.
Training and enrichment challenges, with longer-term ambitions for professionally guided service-dog pathways and “jobs for dogs”—matched to suitability.
Build a bigger support network
Sponsor-supported prizes, subsidies and insurance-referral opportunities are part of the vision we’re developing with interested partners.
COMING MEMBERSHIP PROGRAMA reason to keep showing up.
A reason to keep showing up.
More ways to belong.
We’re planning K-9 Challenge entry as an included member benefit, alongside a regular swim rhythm, learning opportunities and progress touchpoints. Join early for the developing program, reward announcements and launch details.
Get Challenge & membership updatesHelp shape insurance & sponsorship support →Choose the updates you want in the interest form below.
Built in phases
Built for today. Designed to keep growing.
The pool remains the centre of gravity. Education, commerce, community and measurement grow around it at a practical pace.
Request, learn and raise your paw
- Book and prepay through Jane
- Visit forms and booking help
- Service and first-visit guidance
- Optional interest registration
Membership, Academy and shop pilots
- Capped founding memberships
- Reviewed self-paced education
- Specialist swim + mobility shop
- Micro-events and local partnerships
K-9 Challenge, teams and measurable progress
- Opt-in dog profiles and fans
- Private session video
- VIDEO Analysis for optional session footage
- Sponsors, pool projects and annual events
Future ideas are not current services. Video feedback, memberships, courses and events will need confirmed details before registration or purchase opens.
Client updates
What would help your dog most?
Choose the updates you would find useful for pool time, safety and planning. This helps us prioritize useful information and services; it does not create an appointment, quote or recommendation.
Pool timememberships, booking updates, future pre-/post-swim rinse care and group eventsSafety & gearlife-jacket suitability and shop arrivalsHelpful resourcesneutral pet-insurance information and K-9 Challenge updates
Good to know
Questions before the first splash?
We’d rather help you arrive confident than leave you guessing.
Can my dog swim alone or with other dogs?
Choose a private one-dog swim, or explore two-dog and Pack Swim options for up to four dogs who already know each other. The team can help confirm the right service, support and eligibility for each dog. Check the selected service in Jane for its price and available times.
Is an Independent Swim right for my dog?
Independent Swims are for returning dogs approved to swim without an in-water therapist, with staff supervising from the deck. Choose the service for the number of dogs attending. If your dog needs help in the water or you are unsure of their eligibility, ask the team about a guided swim or therapy assessment.
My dog has never swum. Where do we start?
Book an orientation swim. The team introduces your dog to the room, water, life jacket and ramps gradually. Even experienced swimmers complete orientation so everyone learns the same safe routine.
Recreational swim or therapy assessment?
Choose recreation for fun, confidence and general fitness. Start with a therapy assessment when the goal involves injury, surgery, arthritis, mobility loss or a veterinarian-led recovery plan.
What should my dog do before a swim?
Please withhold food for 2–3 hours before pool time and toilet your dog immediately before the visit. If they seem unwell or out of sorts, contact the centre before coming in.
What is the cancellation policy?
Please give the team as much notice as possible. Before booking or paying, ask which cancellation and rescheduling terms apply to your visit. Earlier agreed confirmed and prepaid terms remain protected. Contact info@indoordogpool.ca promptly about illness or an emergency; any exception needs review.
Which veterinary records should I send?
Before your first visit, please email your dog’s existing veterinary vaccination records or antibody titre results for review. This is a request for records, not a recommendation for additional vaccinations; your veterinarian can advise what your dog needs. Rabies vaccination must meet Ontario requirements, or be covered by a valid veterinary medical exemption.
Can pet insurance help with hydrotherapy?
Some policies may reimburse eligible veterinarian-prescribed hydrotherapy for an insured accident or illness. Recreational swims and general fitness are not automatically covered. Before booking, ask your insurer to confirm your dog’s condition, the exact IDPAWC service and provider, referral or supervision requirements, pre-approval, exclusions, waiting periods and remaining limits in writing. We have not verified IDPAWC’s eligibility with any insurer; a referral alone does not guarantee coverage. Buy visits in advance through Jane and keep your receipts; a possible insurance claim does not replace payment. We do not promise reimbursement, direct billing or an insurer partnership. Send private policy and medical details only through your insurer’s secure claims process.
Do you carry mobility and swim gear?
Yes. The retail area includes life jackets, Walkin’ Wheels, Help ’Em Up harnesses, FitPAWS products, drying coats, water toys and other mobility aids. Book ahead so the team can help with fit.
Follow the dogs
Real swims. Small wins. Useful lessons.
See real pool moments, team education and the K-9 Challenge—plus a few moments from the centre’s CityNews coverage.