Plan your visit
Your swim and booking update
Current prices and available appointments are shown in Jane. Existing confirmed bookings, prepaid visits and valid credits keep their agreed terms.
Check appointments and manage your visit
Check available appointments through our Jane booking page. Please complete any required first-visit review before booking. If no suitable time appears, including for a same-day visit, email info@indoordogpool.ca with your preferred date and time, plus an alternative date or time. We’ll check availability and staffing before confirming. Email is our primary contact for urgent same-day help and the best way to receive a thorough, efficient response. Include your preferred time and relevant booking details. You can also call 905-655-5577. Please wait for confirmation before travelling.
We’ll check your existing prepaid visits and credits before requesting any additional payment. If online booking asks you to pay for a visit you believe is already covered, please pause and email info@indoordogpool.ca so we can check.
Current prices show in Jane when you book.
Existing confirmed appointments, prepaid visits and client credits retain their agreed terms.
Explore appointments in JaneThe right first visit
Contact info@indoordogpool.ca for first visits, specialist services, screening questions or help choosing the service for two dogs. Suitability and any requested veterinary information must be reviewed before attendance; some cases need review before payment. Payment does not provide medical clearance.
Download the blank veterinary information form or read the pet-insurance guide.
Changes to your appointment
Please provide at least 72 hours’ notice for changes or cancellations. Contact the team as early as possible so we can review your options and plan staffing.
Existing confirmed bookings and prepaid visits retain their agreed terms. Transfers require team approval.
Set up your replacement swimmer now
Please choose a friend or family member whose dog could take your slot if you cannot attend, rather than waiting until you need to cancel. With their permission, email us their name, phone number and dog’s name so we can arrange the waiver and service-specific paperwork in advance: vaccination proof for recreational dogs, and a veterinary form for therapy and senior dogs. The extra notice gives everyone time to complete the paperwork before a transfer is approved.
Visit forms · Email the team
More improvements at the pool 🐾
We’ve welcomed new staff with service and assistance-dog training experience and veterinary-assistant experience in emergency and intensive care. We’re still growing! Our new fresh-air ventilation system helps improve comfort for you and your dog, with more pool improvements and renovations on the way.